This case study outlines how TourTrax GTS is being used in a real-world environment. It is been based on an actual implementation, configuration, and results of an actual TourTrax GTS customer.
The customer’s name is not mentioned for reasons of confidentiality and privacy, as the information disclosed is of a sensitive nature.
The customer is a security guard company. One of the largest security organizations within its region and is monitoring over 220 properties with over 300 security officers. They have been a long-time customer of the older TourTrax Guard Tour software, and have regularly used the older software to monitor tour progress and log areas that officers have visited and inspected.
As with any large organization, the guarding company needed a way to effectively manage their staff:
After some consideration, the Guarding Company decided to deploy TourTrax.NET, using Android Smartphones and NFC tags as their hardware of choice.
The company has been using the software for over a year now, and it has increased their productivity and ability to manage their staff:
The Guarding Company is satisfied with their usage of the product, and have plans to expand usage further with future projects and properties. They have since also made use of the Compliance Report as an additional tool to assess overall site coverage, determine which areas are not being checked as frequently as per the expectations they set on their employees.
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